formaalne protsess organisatsioonis muudatuste süstemaatiliseks juhtimiseks, nii et muudatustest tulenevad ohud oleksid tuvastatud ja riskid maandatud muudatuste planeerimisel ja rakendamisel, a formal process to manage changes within an organization in a systematic manner, so that changes which may impact identified hazards and risk mitigation strategies are accounted for, before the imple, managing the implementation of change in an organization in a planned and communicative manner to minimize any negative consequences and maximize the opportunities presented