processes of facilitating, guiding, coaching, educating, prompting, listening, reflecting encouraging, or otherwise collaborating with people so that individuals, groups, agencies, or organizations ha, process of creating opportunities to participate in life’s tasks and occupations irrespective of physical or mental impairment or environmental challenges, kliendikeskne protsess, kus kliendile luuakse võimalusi, teda suunatakse, juhendatakse, nõustatakse ning julgustatakse otsustama, korraldama ja sooritama talle tähendust omavaid ja meelepäraseid tegev